Terms of use

SaveOtter takes the address of a publicly accessible video page, fetches that video on a server, and gives you the file. There is no account, nothing to install, and no charge.

What it is not: a library, a host, a search engine, or an archive. Nothing submitted is published, listed, indexed or made available to anyone but the person who submitted it, and the file is deleted shortly afterwards.

Using the service means accepting these terms. If you do not accept them, do not use it — there is no other consequence, and nothing is retained from a visit that ends there.

The agreement is between you and the operator of this service, a sole trader established in the Slovak Republic. The ways to reach the operator are on the site information page, and Slovak law governs — see the final clause.

Anyone with the legal capacity to enter into this agreement. The service is not directed at children, does not ask for an age and cannot verify one; a parent or guardian is responsible for a minor's use.

You are responsible for whether using a service like this is lawful where you are. It is operated from Slovakia under Slovak and EU law, and no claim is made about any other country's rules.

The service exists for cases where you already have the right to hold a copy and simply cannot get one conveniently.

• Content you created or own.
• Content published under a licence that permits copying, such as Creative Commons.
• Content in the public domain.
• Content you have the rights holder's permission to copy.
• A copy you are entitled to make under an exception in your own country's copyright law — for example private use, quotation, or reporting — within the limits of that exception.

These are not preferences. Breaking any of them ends your permission to use the service immediately.

• Copying content you have no right to copy, or redistributing it.
• Content that is unlawful where it is hosted or where you are — in particular material depicting the sexual abuse of children, which will be reported to the authorities without notice to you.
• Getting at content behind a login, a paywall, a subscription or any other access restriction, including by supplying credentials that are not yours.
• Circumventing a technical protection measure, or asking the service to do it for you.
• Automated, scripted or bulk use of any kind, including scraping, queueing through a script, or driving the form from another program.
• Reselling access, wrapping the service in your own product, or presenting it as your own.
• Anything that degrades the service for other people — flooding the queue, probing for vulnerabilities, or attempting to overload it.
• Anything intended to identify, harass, or build a record about another person.

The service performs a technical operation you asked for. It does not check whether you are entitled to the result, it cannot, and it does not pretend otherwise. Deciding that is yours, and so is the consequence of getting it wrong.

Nothing here grants you any right in anyone's content. If you could not lawfully make the copy by hand, using a tool to make it does not change that.

If a claim is brought against the operator because of content you asked the service to fetch, you are responsible for it. This does not apply to anything caused by the operator's own fault, and it does not apply to you as a consumer where mandatory law says otherwise.

A rights holder who believes content is being copied unlawfully can use the reporting procedure, which is answered.

The service is free and runs on a single server with a queue. It will be slow sometimes, unavailable sometimes, and will fail on individual links for reasons that are often on the other platform's side rather than here.

Fair-use limits apply and change without notice: a cap on how many jobs one visitor may have running, a maximum length and size, and a time limit after which a stuck job is abandoned. They exist so that one heavy user cannot take the service away from everyone else.

No uptime is promised, no support response time is promised, and any feature may be withdrawn. Platforms change how they serve video regularly, and a platform that works today may stop working tomorrow with no notice on either side.

Access may be blocked — by IP address or otherwise — where the service is being used against these terms, where a pattern looks automated, or where the load threatens availability for others. Where the reason is a mistake rather than misuse, write to the contact address and it will be looked at.

Where content is found to be unlawful following a notice, it is removed and the address may be refused in future. The reporting page explains how that decision is made and how to contest it.

The service is provided as-is and as-available. There is no warranty that it will work, that a given link will succeed, that the result will be complete or of any particular quality, or that it will be available when you need it.

The operator is not liable for indirect or consequential loss, lost profit, lost data, or loss arising from the service being unavailable or from a download failing.

For anything else, liability is limited to the amount you paid to use the service — which is nothing.

These terms can change. The version and date at the top say when they last did. A material change is announced on the site before it takes effect; continuing to use the service after that is acceptance.

If a court finds one clause invalid, the rest still stands, and the invalid clause is read down to the narrowest change that makes it lawful.

Slovak law governs, and the courts of the Slovak Republic have jurisdiction.

If you are a consumer resident in the EU, this does not deprive you of the protection of the mandatory law of your own country, and you may bring proceedings in the courts of your own country.

A consumer dispute that cannot be settled directly can be taken to the Slovak Trade Inspection as an alternative dispute resolution body. The European Commission's online dispute resolution platform is not listed here because it was shut down on 20 July 2025; a link to it would send you nowhere.